Privacy policy
Privacy Policy – The Kendos
Last updated: 13 October 2026
This policy explains how Kenneth Bradfield trading as The Kendos ("The Kendos", "we") collects and uses your personal data when you visit or buy from thekendos.myshopify.com. We are the data controller under the UK GDPR and the Data Protection Act 2018. Contact: thekendosco@gmail.com, 105 Home Park, Oxted, Surrey RH8 0JT.
Data we collect
- Order and account data: name, billing and delivery address, email, phone number, order history.
- Payment data: processed by our payment providers (e.g. Shopify Payments, PayPal); we do not store full card details.
- Device and usage data: IP address, browser, pages viewed, collected via cookies and similar technologies.
- Communications: messages you send us.
How and why we use it (lawful basis)
- To process and deliver your order and handle returns – contract.
- To meet tax, accounting and legal obligations – legal obligation.
- To run, secure and improve our store and prevent fraud – legitimate interests.
- To send marketing emails/SMS – consent (you can unsubscribe at any time).
- Non-essential cookies (analytics, advertising) – consent, via our cookie banner.
Who we share it with
Shopify (our e-commerce platform), payment providers, our product suppliers and their delivery carriers (name, address and phone only, to fulfil your order), and analytics/advertising providers where you have consented. We do not sell your personal data.
International transfers
Some providers and suppliers are outside the UK (for example in the USA, Canada or China). Where data is transferred, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement/Addendum.
How long we keep it
Order records are kept for 6 years for tax purposes. Marketing data is kept until you unsubscribe. Other data is kept only as long as needed.
Your rights
You have the right to access, correct, erase, restrict or object to processing of your data, to data portability, and to withdraw consent at any time. Contact thekendosco@gmail.com. You can also complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
Changes
We may update this policy and will post the new version here.