Terms of Service – The Kendos

Last updated: 13 October 2026

1. About us

thekendos.myshopify.com is operated by Kenneth Bradfield trading as The Kendos, 105 Home Park, Oxted, Surrey RH8 0JT. Contact: thekendosco@gmail.com. Our store is hosted on Shopify.

2. These terms

These terms apply to all use of our store and all orders. Please read them before ordering. They do not affect your statutory rights as a consumer.

3. Orders and contract

Your order is an offer to buy. A contract is formed when we email you to confirm dispatch. We may decline an order (e.g. if an item is unavailable or a price error has occurred), in which case we will refund you in full.

4. Products

We try to show products accurately, but colours may vary slightly on screen. Images are for illustration. Products must be used in line with their instructions.

5. Prices and payment

Prices are in GBP. We are not VAT registered, so no VAT is added. UK delivery is free. If a price is clearly wrong, we will contact you before accepting the order. Payment is taken when you place your order.

6. Delivery

See our Shipping Policy. Risk passes to you when the goods are delivered to you or your nominated person.

7. Cancellations, returns and refunds

You can cancel within 14 days of receiving your goods under the Consumer Contracts Regulations 2013. See our Refund Policy for full details, including faulty-goods rights under the Consumer Rights Act 2015.

8. Our liability

We are responsible for foreseeable loss or damage caused by our breach of these terms or failure to use reasonable care. We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for breach of your statutory rights. We are not liable for business losses; our products are for domestic and private use.

9. Events outside our control

We are not responsible for delays caused by events outside our reasonable control, but we will tell you and take steps to minimise the effect.

10. Use of the website

You must not misuse our store, attempt unauthorised access, or copy our content without permission.

11. Privacy

We use your personal data as described in our Privacy Policy.

12. Disputes and law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there. Please contact us first at thekendosco@gmail.com so we can try to resolve any issue.

13. Changes

We may update these terms; the version in force when you order applies to that order.