Shipping Policy – The Kendos

Last updated: 13 October 2026

Where we deliver

We currently deliver to addresses in the United Kingdom.

Processing time

Orders are usually processed within 1–3 business days. Our products are dispatched directly from our partner suppliers' warehouses, which may be outside the UK, so items in one order may arrive separately.

Delivery times

Estimated delivery to the UK is 5–12 business days after dispatch. Times are estimates and may be longer during peak periods or due to carrier or customs delays.

Shipping costs

Free standard shipping on all UK orders, shown at checkout before you pay.

Tracking

Every order is sent with tracking. We email you a tracking number once your order ships. Tracking may take a few days to update after dispatch.

Customs and duties

Prices shown at checkout are the full price you pay. We are not VAT registered. You will not be asked to pay additional import charges on delivery; if you are, contact us at thekendosco@gmail.com.

Delayed, lost or damaged parcels

If your order hasn't arrived within 20 business days of dispatch, or arrives damaged, email thekendosco@gmail.com with your order number. Goods are at our risk until delivered to you, and we will arrange a replacement or refund. See our Refund Policy for returns.